1. What we collect
When you interact with Sky Vegas or register an account, we collect (a) information you provide directly — name, date of birth, email, address, phone number, payment details, KYC documents; (b) information generated automatically by your use — device and browser data, IP address, session logs, pages visited, game history and stakes; and (c) information from third parties, including identity verification, credit reference and fraud-screening providers used to meet UK Gambling Commission requirements.
2. How we use your information
- To operate your Sky Vegas account, credit deposits and process withdrawals
- To meet regulatory obligations under UKGC licence 65519, including AML checks, affordability screening and source-of-funds reviews
- To detect and prevent fraud, bonus abuse and multi-accounting
- To personalise game recommendations and, where you opt in, direct marketing across email and SMS
- To administer responsible-gambling protections including deposit limits, reality checks and self-exclusion
3. Sharing your data
Sky Vegas shares personal data only with (a) UK Gambling Commission and law-enforcement bodies where legally required; (b) payment, KYC and fraud-prevention service providers acting under written contract; (c) Flutter Entertainment group companies operating under equivalent privacy standards; (d) GAMSTOP for the operation of the self-exclusion scheme. We do not sell your data to advertisers.
4. Data security
All Sky Vegas traffic is protected by TLS 1.3 / SSL encryption certified by SECTIGO. Passwords are hashed using industry-standard algorithms. Payment and KYC data are stored in access-controlled systems with regular independent penetration testing.
5. Your rights under UK GDPR
You have rights of access, rectification, erasure, restriction, portability and objection under the UK GDPR and Data Protection Act 2018. To exercise any of these, contact the Sky Vegas Data Protection Officer using the address in the licensee register. We respond within one calendar month.
6. Cookies
Sky Vegas uses cookies for session management, fraud prevention, analytics and marketing. Essential cookies cannot be disabled. Non-essential cookies can be managed via the banner on your first visit or from the settings link in the footer.
7. Retention
We retain Sky Vegas account data for the lifetime of your account and for a minimum of six years after closure in line with UK AML and tax obligations. Marketing preferences are respected as soon as opt-out is registered.
8. Contact
Data Protection Officer, Sky Vegas — via the in-account contact form or the address listed in the UKGC licensee register.